---
title: Reporting
description: teamSOS provides several reports, each presenting information in an organised way for a specific audience and purpose.
---

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# Reporting

**For school leads and admins.** teamSOS provides several reports, each presenting information in an organised way for a specific audience and purpose. There are two reports you can run and export, and a statistics dashboard for a quick overview.

## Reports

In the web app, go to **Admin \> Reporting \> Reports**.

- **Guidance Pack Heat Map:** A summary of all Guidance and which staff member has completed that guidance, with a percentage total of amount completed.
- **Incident Summary:** A summary of all incidents, over a specified configurable period. It provides a high-level overview of Incidents, including the date it was raised, who raised it, a summary, the incident type and who responded.

When you run a report, you can:

- Filter by date range and incident type
- Include or exclude open and closed incidents
- Run a report by tag and search term
- Export it as HTML or CSV

## Statistics dashboard

In the web app, go to **Admin \> Reporting \> Statistics**.

The statistics dashboard gives a quick overview of activity over a period you choose. Pick Today, Yesterday, This Week or Last Week, or set your own dates, then click **Reload**.

It shows:

- **SOS and Incidents:** how many were raised, and the percentage responded to
- **SOS response and Incident response:** the number of responses
- **Announcements:** how many were sent, how many responses came back, and the percentage of responses made in the app
- **Messages** and **Smart Button events**
- Charts of **incidents by creator**, **incidents by type** and **top responders**

## Incident and drill records

Every incident is saved automatically as a time-stamped record. On Enterprise, records can also be shared to SIMS, CPOMS or MyConcern.

After a drill, export the drill records to keep as evidence. See [Running a controlled drill](https://146514716.hs-sites-eu1.com/en/hubspot.teamsos.co.uk/running-a-controlled-drill?hsLang=en).

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