Responding to an incident

For responders. When someone raises an incident, you’ll get an alert. These guides show what to do next, from joining the incident to closing it. Choose the guide for your edition of teamSOS.

Jump to: Lockdown · Enterprise

Lockdown schools

Emergency responders intro to using teamSOS: six stages, from getting alerted through to closing the incident.

Can't see the guide? Open or download it as a PDF.

Enterprise schools

Emergency responders intro to using teamSOS: how response teams handle an incident from alert to close, and how the emergency response team leads site-wide emergencies.

Can't see the guide? Open or download it as a PDF.

Raising an incident yourself? See How to call for help.